Cookies Policy

This Cookie Policy (hereinafter referred to as the “Policy”) explains how Instacoins Europe EOOD (hereinafter referred to as “us”, “we”, or “our”) use cookies and similar technologies when you:

  • visit the website located at visit any other websites, pages, features, or content we own or operate (collectively hereinafter referred to as the “Site(s)“); and
  • when you use the Instacoins App mobile application, and/or interact with Instacoins online advertisements or marketing emails (collectively hereinafter after referred to as the “Services“).

This Policy explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies and similar technologies to collect personal information, or information that becomes personal information if we combine it with other information. In such cases, the Privacy Policy will apply in addition to this Policy.

If you have any questions about our use of cookies or other technologies, please email us at

We may update this Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. You can also revisit this page if you wish to keep yourself informed.

What are cookies?

Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognise these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites.

Cookies set by the website operator are called “first-party cookies”. Cookies set by parties other than the website operator are called “third-party cookies”. The parties that set third-party cookies can recognize your computer both when it visits the Instacoins website and when it visits certain other websites and/or mobile apps.

We treat information collected by cookies and other technologies as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.


Why do we use cookies?

When you access our Services, we or companies we work with may place cookies on your computer or other device. These technologies help us better understand user behaviour, and inform us about which parts of our websites people have visited.

We use first-party and third-party cookies to recognise you as an Instacoins customer, customise Instacoins Services, content, and advertising, to measure promotional effectiveness, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

We may place cookies from third-party service providers who may use information about your visits to other websites to target advertisements for products and services available from Instacoins. We do not control the types of information collected and stored by these third-party cookies. You should check the third-party’s website for more information on how they use cookies.


What types of cookies do we use?

We use the following types of cookies:


Strictly Necessary Cookies

These cookies are essential because they enable you to move around our Services and use certain features on our Services. For example, strictly necessary cookies allow you to access secure areas. Without these cookies, some Services cannot be provided.

Analytics Cookies

These cookies collect information about how you use a website. An analytics cookie will collect information about which pages you go to most often, how much time you spend on that page, or if you get error messages from certain pages. These cookies do not gather information that identifies you. The information these cookies collect is anonymous and is only used to improve how our Services work.

Functionality Cookies

These cookies allow us to remember the choices you make and to tailor our Services so we can provide relevant content to you. For example, a functionality cookie can remember your preferences such as country or language selection, or your username.

Session Cookies

We use session cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser.

How long will cookies stay on my browsing device?

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device until they expire or are deleted (i.e. after you have finished browsing).